What is a managed service provider? How do you find the right one?
21 January 2023
On/Off Boarding: Fast growth is complicated. Get it right from day one.
Your team is your
greatest asset.
Onboarding new employees is more than just handing them a computer.
01
You only get one shot at a first impression.
If you’re a startup, foundation, or dynamic business, you know that your people are your greatest asset. When they’re brought on board, they need to be able to work effectively and efficiently from day one.
02
Tools and training.
You have an HR team to manage the process of hiring and firing, and great management ready to give great talent the inspiration to perform – but what about all of the technology tools and training that they need to succeed? That’s where we come in with employee onboarding.
03
First-day questions? That’s why we’re here.
We’ll ensure your new employee has all the tools they need to succeed. From the moment they open their laptop on their first day to the moment they close it for the last time, we’re here to make things easier.
Here are some of the components of our onboarding and offboarding service.
A new employee’s first day should be filled with training and meeting their new teammates. Not battling with their new company laptop. We’ll ensure everything is up and running, from their accounts and passwords to the software they need to work.
Device deployment
We work directly with our clients to determine what they want and need. Want us to fully setup devices and customize it before sending to users? On it. Want to make it as zero touch as possible and ship the computers right to the user? We’ve got you covered.
Personalized onboardings
We work with you to make sure the right apps are being deployed to the right people. Your Finance team may not need the latest and greatest from Adobe, and your designers shouldn’t get access to accounting services.
As easy as possible
We want your new hires to have a stress-free and easy first day of work. Their device will be set up so they can get right to work, instead of spending the first day downloading software and setting up accounts. Time is money!
A white glove approach
If you want your new users to get bespoke training, we can do that! We’ll introduce them to their machine, to their essential services, and how to reach out for help. If they need a bit of extra training to feel productive? We can schedule that training, no problem!
Managed well
Behind the scenes, your user’s devices need to be well managed. Hybrid working also means a lot of things can go wrong. A device could be stolen from an airport or a coffee shop. Or a drink spilled on it. We make sure that devices are encrypted, backed up, and protected from…life!
Moving on, safely.
Onboarding and offboarding is part of a startup life. People come and go, and sometimes you have to let multiple go at the same time while you rebuild your team for a change in the winds. The last thing you want to worry about is the security of the data on your corporate devices from a former employee.
We ensure that devices are properly locked and encrypted at the time of offboarding, and we can recover your assets to be wiped and reused in the future. We strive to make the offboarding process as painless as the day they started.
Check out our other services:
Why us?
We know what we’re doing. But don’t just take our word for it. Check out our technology deployment with healthcare startup turned industry heavy-weight Cohere Health. We’ve successfully onboarded hundreds of users as they’ve grown exponentially in their first few years, and this number continues to grow.
Frequently asked questions
Can you help us pick the right computers?
Absolutely. We’re more than happy to help you with any technology decision you face. After discussing your long-term goals and what needs you have, we can give you recommendations on what technology we think would work best for your organization. If you have a particular device you’re set on, we’ll work with you to make it fit. Onboarding and employee offboarding is only part of what we do.
Our organization uses Macs, but our new hire is more familiar with Windows. Can you help?
We run into this situation more often than you might think! Most people have gravitated towards Windows or Apple their whole lives, and it can be daunting to switch systems at your new job. We can lead group and individual training sessions for your employees, helping them familiarize themselves with the tips and tricks to working efficiently and effectively.
We’re in the process of letting go of employees who work with sensitive information. How can you help with this?
We get it. Not every parting is going to be on the best of terms. And even if it is, sometimes the data they handle is too sensitive to risk exposure. We excel at remote device management, so we can lock and secure any employee device at a given date and time. If you’re having difficulty with recovery, we have measures in place to locate and recover your organization’s device, perfect for cybersecurity-conscious organizations with former employees that are a security risk.
What if our software is different from your recommendation?
Many MSPs require you to use their preferred mail apps, software, meeting apps, or even rent devices directly from them. That’s not us. We take your organization where it is and help you improve. If you like Apple instead of Windows, great. Let’s work with that. If you use Microsoft Teams instead of Slack, fine by us. Let’s get you set up safely and correctly.
Testimonials
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