TSP launched in 1992 as a provider of PC and Mac IT support to Boston-area businesses. A lot has changed over the years, but one thing that has stayed the same: our commitment to providing exceptional business IT support services and solutions. We help businesses implement, upgrade, and optimize IT services and solutions – quickly and affordably.
Our diverse team includes architects, Apple techs, audio producers, and business consultants across a wide range of industries — everything from broadcasting to finance to big pharma. Regardless, our team has one goal: to support our clients in any way possible.
Hiring an IT services provider to perform break/fix work, troubleshoot computer glitches, and perform system upgrades is no longer an option. You deserve more than just an average, ordinary, run-of-the-mill IT services provider. Fortunately, there’s TSP — a PC and Mac IT support and solutions provider that strives for outstanding. We recognize the potential of technology, and with our business IT support, we’ll help you reach the full value of your technology investment.
* Based on our 2020 customer surveys up to June 1st
9.6 Customer Service Rating!*
Automation is great for IT, but your business needs actual, real, live human beings who can answer questions and provide support at a moment’s notice. So, our people are here to help you in any way possible. Our team is approachable, and we want you to engage with us. Get to know us, and you’ll soon discover that we’re really great at what we do.
As TSP’s Founder, Michael wants to make the complex simple–whether it’s creating efficiency in your business, or bringing automation into your home. His expertise in understanding interdependent systems ranges from aerospace engineering to raising twins. From hardware to software, Mike’s motivation is to help others live and work with an appreciation of technology and its magic.
Officially, Adam’s role as Director of IT Services is to ensure that our (and our clients’) systems are running as required. Unofficially, Adam keeps us grounded in the real world and what’s going on in it. His background in radio and production has given us TSP’s Grepcast, “a weekly look into the world of technology and technology-adjacent ephemera.”
Max is TSP’s Director of Operations, and can tell you that artists and engineers are more alike than different. His background in artist management gives him a unique advantage when working with customers to align TSP and client teams on the design and execution of a top-notch project.
Grace and precision: two words that describe Aaron’s smart space design aesthetic. Having studied both interior design and architecture, Aaron understands space and structure–inside and out. These days, he’s using technology and home automation to make the most of light and space in residential and commercial properties. Or, as he describes it, “The Jetsons, but for real and for now.”
Kelly credits her success in IT project management to her college years working in a Montessori daycare. We credit it to her non-linear thinking and ability to keep us on task using her southern charm to hide a deadline-driven iron will.
Chase embodies the spirit of a digital native in an evolving world. Combining old-school experience like paper routes and sales gigs with a passion for new technology allows him to connect with clients to bring the best of IT systems and A/V design into their lives.
Making “a mean risotto” requires a few ingredients not noted in most recipes: preparation, attention to detail, and incredible patience. An Apple Genius for over 7 years, Jason worked with customers directly, trained and mentored new associates, and worked with the business team to create solutions for corporate clients. As TSP’s Senior Engineer, Jason leverages his special ingredients to bring clients’ IT projects to life.
Matt started his IT career integrating and supporting Macs in a primarily Windows environment, before taking a role as an IT Analyst in the non-profit sector. With skills in managing larger environments with JAMF, Matt helps TSP to manage our Macs at scale. Outside of work Matt loves to adventure to new places, with his sights set on the Maldives for some high-intensity R&R.
Paulo’s interest in technology was ignited in childhood by a science museum exhibit that included a cutaway view of a working toilet–a critical lesson for any Business Analyst charged with examining workflow. These days, Paulo uses his background in computer science and IT support designing quality and process solutions to complex problems.
Problem solving requires a bit of risk-taking–that quality that allows you to think creatively and thoughtfully while not being afraid to try something new. With hobbies like skydiving, Brandon is just the person you’d want on your side–a Support Engineer who takes a high view of the situation, surveys options, and understands the importance of timing and execution. Oh, and he used to work at Apple’s help desk HQ in Austin for 4 years.
Carlos is a problem-solver — for example, he once created website builder software in which everything was mostly automated. As an IT Specialist at TSP, Carlos is very adaptable, and he constantly develops and executes creative solutions to tech problems. Carlos is also motivated to learn, and outside of work, he is currently studying business communication.
27 Years in Business
TSP hangs tough with IT problems, thanks in part to our comprehensive industry experience. We take a step-by-step approach to handle IT issues — and won’t settle for a solution just because it is fast and easy. With our approach, we develop and deliver solutions to address IT problems both now and in the future.
Businesses need IT solutions built to address their own unique goals and requirements. We assemble the right team and mix of services for every need, whether it’s leading large-scale projects or providing day-to-day support.
Smart Space technology solutions from TSP combine our decades of experience at the forefront of home and commercial automation with deep interior design acumen and cutting-edge maintenance and support.
The Iceland-based arm of TSP’s Smart Space unit, Nordic Smart Spaces shares our commitment to superior experience, intuitive design, and absolute reliability.
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