About Us

As TSP’s Founder, Michael wants to make the complex simple–whether it’s creating efficiency in your business, or bringing automation into your home. His expertise in understanding complex systems comes both from his Aerospace Engineering degree from MIT and raising twins. Mike believes our lives are infinitely improved through technology, whether that is at home or at work. Don’t get him talking about smart homes, cyber security or drones unless you’re willing to sacrifice a few hours!

Officially, Adam’s role as Director of IT Services is to ensure that our (and our clients’) systems are running as required. Unofficially, Adam keeps us grounded in the real world and what’s going on in it. His background in radio and production has given us TSP’s Grepcast, “a weekly look into the world of technology and technology-adjacent ephemera.”

As TSP’s Director of Operations, Max is responsible for making sure everything locks into place from operations to daily logistics. Now in his 12th year with us, Max has spent time working in nearly every department and area of TSP which he credits for his knowledgeable and effective approach to client management. Outside of his IT life, Max enjoys traveling, wine, and his ongoing goal of mastering the art of pizza making.

Grace and precision: two words that describe Aaron’s smart space design aesthetic. Having studied both interior design and architecture, Aaron understands space and structure–inside and out. These days, he’s using technology and home automation to make the most of light and space in residential and commercial properties. Or, as he describes it, “The Jetsons, but for real and for now.”

Kelly credits her success in IT project management to her college years working in a Montessori daycare. We credit it to her non-linear thinking and ability to keep us on task using her southern charm to hide a deadline-driven iron will.

With over 15 years of professional experience, Chase comes to TSP IT Services with a passion for architecture and design-led thinking. “A house is a machine for living.” This quote from Le Corbusier embodies the spirit of Chase’s goal for every project, to make the objective of “living” easier. Outside of TSP, he is working on building a 1980 Yamaha motorcycle entirely from scratch. 

Making “a mean risotto” requires a few ingredients not noted in most recipes: preparation, attention to detail, and incredible patience. An Apple Genius for over 7 years, Jason worked with customers directly, trained and mentored new associates, and worked with the business team to create solutions for corporate clients. As TSP’s Senior Engineer, Jason leverages his special ingredients to bring clients’ IT projects to life.

Captivated by the ever-evolving field of smart spaces, Chris finds passion in exploring and analyzing the cutting edge technology seen in smart homes, especially in the aural realm. He comes to TSP IT Services and TSP Smart Spaces with a diverse range of skills having worked as an audio engineer and technician for live concerts, social events, and corporate showcases.

A senior member of the support team, Paulo is responsible for leading our Help Desk systems and is our data analytics advisor. His strengths and skills come from his professional background as a service manager of an independent Apple repair shop and his educational background holding an M.B.A. in Business Management from Northeastern University, a B.A. from Bard College at Simon’s Rock, and membership of the Beta Gamma Sigma honor society.

From configuring and deploying new client machines, to responding to and troubleshooting network or computer issues, Carlos brings a diverse set of skills and a willingness to jump in and help with any project to TSP . His work is often characterized by its strategic approach to troubleshooting and creative solutions for problem-solving. Outside of TSP, his interests are as diverse as his skillset, enjoying kitesurfing, drifting cars, and financial literacy.

Nathan’s ability to capture and compel an audience comes as no surprise given his experience as a professional musician, teacher, and marketer for startups. He uses that same talent to tell the story of TSP IT Services on our website and blog, from showcasing the latest got-to-have-it smart home technology to the behind-the-curtain work that brings our clients’ visions to life. Outside of work, you can find Nathan skiing, boating, or visiting the haunted spots of his hometown of Salem. 

A Miami native, Juan comes to TSP with a dedication for helping people, no matter how big or small their issue. His interest in IT comes stems from owning his own computer at a young age and learning how to fix it himself when things went wrong. Juan treats his career like a video game, focusing on leveling up his character and learning valuable skills along his IT journey. Outside of work, he is an avid player of Magic the Gathering and enjoys metal and punk music.

As an accounting manager for TSP, Jane helps with the day-to-day financial tasks of client billing and managing vendor accounts. She holds a master’s degree in accounting from California State University in San Bernardino and is excited to bring her skills to the IT industry given its usefulness not just in the workplace, but in everyday life. Outside of work, Jane is an avid dancer, especially proficient in the style of international Latin!

Rhiannon represents TSP in the Boston market and enjoys building relationships with the design community, real estate developers and general contractors. For her, partnerships are the key to making business successful and enjoyable. She believes IT ultimately makes technology seamless in our lives. In her free time, Rhiannon enjoys many hobbies from European automobiles and golfing to exploring her “backyard” of Boston with her canine companion.

Tyler comes to TSP with quite a diverse background in technology. Having worked from Apple to various software companies, he brings a wide range of technical skills to his role at TSP. For Tyler, IT is all about the end game; keeping IT simple for clients and getting them back working as quickly as possible. Outside of work, his hobbies are as diverse as his IT skills. Tyler loves almost any style of music, record collecting, sneakers, and coffee.

Scheduler, admin housekeeper, logistical firefighter, and sometimes mind-reader for Michael Oh. Cass comes to TSP wearing many hats and covering many bases, something she’s used to doing given her history as an events manager and promoter. “IT shrunk the planet to a split second, and though humanity generally tends to peak and trough as far as progress goes, technology only accelerates. I find it fascinating.” Outside of daily work, Cass is a self-described music nerd, indulging in everything from rock and folk punk to goth, industrial, and 90s indie.