Not all superheroes
wear capes.

As TSP’s Founder, Michael wants to make the complex simple–whether it’s creating efficiency in your business, or bringing automation into your home. His expertise in understanding complex systems comes both from his Aerospace Engineering degree from MIT and raising twins. Mike believes our lives are infinitely improved through technology, whether that is at home or at work. Don’t get him talking about smart homes, cyber security or drones unless you’re willing to sacrifice a few hours!

Officially, Adam’s role as Director of IT Services is to ensure that our (and our clients’) systems are running as required. Unofficially, Adam keeps us grounded in the real world and what’s going on in it. His background in radio and production has given us TSP’s Grepcast, “a weekly look into the world of technology and technology-adjacent ephemera.” Now also a proud certified CISA agent, you can come to him for all things Cybersecurity.

Kelly credits her success in small business IT support project management to her college years working in a Montessori daycare. We credit it to her non-linear thinking and ability to keep us on task using her southern charm to hide a deadline-driven iron will. In her other life, she's a very accomplished writer and enjoys life up in Vermont with her puppy Oscar.

As TSP’s Director of Operations, Max is responsible for making sure everything locks into place from operations to daily logistics. Now in his 12th year with us, Max has spent time working in nearly every department and area of TSP which he credits for his knowledgeable and effective approach to client management. Outside of his IT life, Max enjoys traveling, wine, and his ongoing goal of mastering the art of pizza making.

In a team full of technical perspectives, Kjerstin brings a breath of creative flair. With extensive experience as a Senior Designer and Art Director in London- and Boston-based creative agencies, Kjerstin deftly takes the seeds of TSP Smart Spaces’ ideas and develops them into cohesive and award-winning client and internal collateral. When she’s not nurturing our brand, Kjerstin tends to her twins and her vegetable allotment.

A senior member of the support team, Paulo is responsible for leading our small business IT support Help Desk systems and is our data analytics advisor. His strengths and skills come from his professional background as a service manager of an independent Apple repair shop and his educational background holding an M.B.A. in Business Management from Northeastern University, a B.A. from Bard College at Simon’s Rock, and membership of the Beta Gamma Sigma honor society.